Going to a solicitor to make a will is something we put off as we were expecting it to be a stuffy, formal and time consuming process. You showed how wrong that perception was. Your friendly and professional helped us through the process smoothly and efficiently. Your helpful explanation of what is appropriate in making a will and your advice on how to specify other arrangements was very valuable.We appreciated you being flexible in arranging the appointment early in the day so we were not inconvenienced in getting to work.

On meeting Ms Davies I found her to be a warm and approachable woman. She is obviously highly knowledgeable, direct and swift to act. I am elderly and disabled; I greatly appreciated her patience toward me. Ms Davies has my trust and I commend her to you both for her professional expertise and personality.